Return/Refund Policy

General

Products may be returned no later than 30 days from the invoice date.  All returns must be in original packaging and unused.  Shipping charges will be refunded if any return is necessary because of our error.  All specialty or custom order sales are final and are not eligible for exchange or refund.  All returns must have a return material authorization (RMA) number.  Please call 888-920-0992.

Product Exchange

If you have ordered a product in error please call 888-920-0992.  In most cases you can return your product for exchange or refund without incurring a restocking fee.

Warranty Returns

Please see specific warranties for Pelican, PermaCal, Ralston and Tylok products.  For warranty repairs or exchange please call 888-920-0992.

Refund:

All credit card refunds for returned products will be refunded between 3-5 days from the date that the return is received by Gulf Coast Measurement, Inc.

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